Terms & Conditions

All information contained under the Terms & Conditions, Shipping and Returns tabs make up our terms and conditions.

Please read these carefully to ensure a satisfying transaction.

If for any reason you are not satisfied with your order, please contact us prior to leaving your feedback. We will do everything possible to make sure your problem is rectified.

General Terms & Conditions

+ Payment of goods must be fully paid prior your order being shipped.

+ Product minimum quantities are displayed on the website and may change from time to time.

+ Prices of the products are not including GST (Goods and Services Tax) unless clearly stated otherwise. A tax invoice will be generated when you finalise your order to show the GST amount payable.

+ Product pricing may occasionally change without notice as displayed on our website.

+ Product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description.

+ Freight charges may apply to the customer depending on the order size and volume.

+ Ultimate Cake Group Pty Ltd will need to be notified in writing within 7 days from date of tax invoice for any freight damages/ incorrect goods or short deliveries. If you fail to notify us within this period you will be deemed to have accepted the goods.

+ We will accept returns or exchange of any damaged or incorrect product delivery within the above time frame with prior notification and approval in writing by management at Ultimate Cake Group.

+ Goods returns will be the responsibility of the customer to organise and pay shipping costs unless the goods received deemed to be damaged or faulty.

+ In case of overdue account, goods will remain at Ultimate Cake Group premises until all monies owed have been paid.

+ The customer is liable for all out of pocket expenses and all other reasonable expenses should the customer not adhere to these terms, this includes any collection fees, commissions and/or legal fees charged to Ultimate Cake Group Pty Ltd by a third party to recover monies owed.

+ The Supplier is not liable for any indirect or consequential losses or expenses suffered by the Customer or any third party, including but not limited to loss of turnover, profits, business or goodwill or any liability to any other party.

+ Customer must pay all owed monies to Ultimate Cake Group prior to making any legal changes to the business such as but not limited to changing business name, closing down or selling the business.

+ Accounts may be cancelled should the customer not adhere to these terms and conditions.

Website Usage

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ultimate Cake Group Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Ultimate Cake Group Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 4/30 Southeast Blvd Pakenham Victoria 3810. Our ABN is 74 605 040 042. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

+ The content of the pages of this website is for your general information and use only. It is subject to change without notice.

+ Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

+ Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

+ This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

+ All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

+ Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

+ From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

+ Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.