We can be contacted by email, by telephone, or in writing via the details below or fill out our contact form and we will be in touch with you shortly.
Phone: 0412 554 966
Email: [email protected]
Address: Unit 4/30 Southeast Blvd Pakenham Victoria 3810
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All information contained under the Terms & Conditions, Shipping and Returns tabs make up our terms and conditions.
Please read these carefully to ensure a satisfying transaction.
If for any reason you are not satisfied with your order, please contact us prior to leaving your feedback. We will do everything possible to make sure your problem is rectified.
+ Payment of goods must be fully paid prior your order being shipped.
+ Product minimum quantities are displayed on the website and may change from time to time.
+ Prices of the products are not including GST (Goods and Services Tax) unless clearly stated otherwise. A tax invoice will be generated when you finalise your order to show the GST amount payable.
+ Product pricing may occasionally change without notice as displayed on our website.
+ Product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description.
+ Freight charges may apply to the customer depending on the order size and volume.
+ Ultimate Cake Group Pty Ltd will need to be notified in writing within 7 days from date of tax invoice for any freight damages/ incorrect goods or short deliveries. If you fail to notify us within this period you will be deemed to have accepted the goods.
+ We will accept returns or exchange of any damaged or incorrect product delivery within the above time frame with prior notification and approval in writing by management at Ultimate Cake Group.
+ Goods returns will be the responsibility of the customer to organise and pay shipping costs unless the goods received deemed to be damaged or faulty.
+ In case of overdue account, goods will remain at Ultimate Cake Group premises until all monies owed have been paid.
+ The customer is liable for all out of pocket expenses and all other reasonable expenses should the customer not adhere to these terms, this includes any collection fees, commissions and/or legal fees charged to Ultimate Cake Group Pty Ltd by a third party to recover monies owed.
+ The Supplier is not liable for any indirect or consequential losses or expenses suffered by the Customer or any third party, including but not limited to loss of turnover, profits, business or goodwill or any liability to any other party.
+ Customer must pay all owed monies to Ultimate Cake Group prior to making any legal changes to the business such as but not limited to changing business name, closing down or selling the business.
+ Accounts may be cancelled should the customer not adhere to these terms and conditions.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ultimate Cake Group Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Ultimate Cake Group Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 4/30 Southeast Blvd Pakenham Victoria 3810. Our ABN is 856111635. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
+ The content of the pages of this website is for your general information and use only. It is subject to change without notice.
+ Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
+ Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
+ This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
+ All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
+ Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
+ From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
+ Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
ultimatecakegroup.com.au is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Web site and governs data collection and usage. By using the website, you consent to the data practices described in this statement. Collection of your Personal Information
ultimatecakegroup.com.au collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by ultimatecakegroup.com.au. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Web site.
ultimatecakegroup.com.au collects and uses your personal information to operate the Web site and deliver the services you have requested. also uses your personally identifiable information to inform you of other products or services available from and its affiliates. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
ultimatecakegroup.com.au does not sell, rent or lease its customer lists to third parties. ultimatecakegroup.com.au may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, ultimatecakegroup.com.au may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ultimatecakegroup.com.au and they are required to maintain the confidentiality of your information.
ultimatecakegroup.com.au does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
ultimatecakegroup.com.au keeps track of the pages our customers visit within ultimatecakegroup.com.au in order to determine what services are the most popular. This data is used to deliver customized content and advertising within to customers whose behavior indicates that they are interested in a particular subject area.
ultimatecakegroup.com.au Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on or the site; (b) protect and defend the rights or property of ; and, (c) act under exigent circumstances to protect the personal safety of users of ultimatecakegroup.com.au , or the public.
The Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ultimatecakegroup.com.au pages, or register with ultimatecakegroup.com.au site or services, a cookie helps ultimatecakegroup.com.au to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the ultimatecakegroup.com.au features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of ultimatecakegroup.com.au.
ultimatecakegroup.com.au secures your personal information from unauthorized access, use or disclosure. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (256 bit).
www.ultimatecakegroup.com.au will occasionally update this Statement of Privacy to reflect company and customer feedback and the law encourages you to periodically review this Statement to be informed of how is protecting your information.
ultimatecakegroup.com.au welcomes your comments regarding this Statement of Privacy. If you believe that has not adhered to this Statement, please contact ultimatecakegroup.com.au at [email protected] We will use commercially reasonable efforts to promptly determine and remedy the problem.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
